Our eyes are the windows to the world and most of us nowadays know the importance of keeping them healthy which includes regular checks with our optician. These checks can often identify issues in advance of symptoms becoming apparent and the vast majority of the time opticians provide a high standard of care. Occasionally however things can go wrong. I acted for a client who had previously suffered a retinal detachment so she knew the signs and symptoms. She saw her optician for a routine review at which time she informed him of a shadow in her vision which had been present for some time. This wasn’t thought to be anything serious. She returned to her optician less than two months later as she was concerned at a very sudden deterioration in the vision of her right eye. Our client was concerned she may be suffering another detachment but she was reassured this wasn’t the case. She was seen again 4 months later by which time her symptoms had deteriorated further. She was told a referral to hospital could be made but was again reassured. A referral was made after another three months and the consultant confirmed she had a detached retina and unfortunately the prognosis was poor for her vision given the length of time it had been detached. She did have surgery but her sight remains impaired. Simple investigations which could have been performed, to confirm the suspicion of a problem requiring referral, were not performed resulting in a significant delay in being seen at hospital and treated. Her claim was settled.
The Claimant suffered with stress incontinence (the inability to control the urge to urinate) for which she underwent a TVT (tension free vaginal tape) procedure. This involves a mesh tape being placed under the urethra like a sling or hammock to keep it in its normal position. The tape is inserted through tiny incisions in the abdomen and vaginal wall. Unfortunately it wasn’t picked up that the tape had passed through the bladder (this isn’t in itself negligent but the failure to identify the injury to the bladder is negligent). She suffered significant pain and discomfort and had to undergo a further three procedures to remove the tape. Her claim was settled in the sum of £19,000.00.
Mrs X was around 29 weeks pregnant with her first child when she was admitted to hospital suffering pre-eclampsia (a condition where blood pressure is raised, protein can be found in mothers urine, and headaches, blurred vision and lower leg swelling can occur). The mother was given medication which failed to control the pre-eclampsia. Three days following admission the monitoring of the baby’s heart should have given cause for concern, a scan had showed an issue with the blood vessels to/from the baby, and mother complained of the baby moving less. These factors should have prompted an urgent caesarean section but this didn’t in fact occur until day 4 following admission by which time the baby had suffered oxygen deprivation causing brain damage resulting in physical and cognitive disabilities. This claim was also settled for a seven figure sum with annual payments for life.
Mrs X was admitted to hospital just after midnight in labour with her first baby. She was 10 days past her expected delivery date. A belt was placed on her abdomen so the baby’s heart rate could be monitored. The results showed the baby’s heart rate to be persistently fast in which circumstances the monitoring should have been continued. It was however discontinued. Further monitoring took place between 04.12 and 05.12 and the results were, again, concerning. At this point a foetal blood sample should have been taken. This would have showed whether the baby was receiving sufficient oxygen. No such sample was taken. Later, the mother’s waters were broken and meconium (faeces of the baby) was seen. This can be evidence of a distressed baby. By 06.25 the baby’s heart rate was so concerning action should have been taken. As it was a decision to deliver by caesarean section was taken too late and when born it was found the baby had suffered a prolonged period without sufficient oxygen. This caused brain damage with the outcome the child has physical and cognitive disabilities. The claim was settled in a seven figure sum and annual payments to ensure the child receives the care and support required for the rest of their life.
Mrs R was seen in the Accident and Emergency Department of her local hospital as she was concerned by a sharp and constant abdominal which had developed. She was reassured and discharged. The following day she was seen by an out of hours GP as the pain had become worse and couldn’t be controlled by pain killers. On examination the GP found her tummy to be rigid and she was distressed. The GP diagnosed a panic attack but he should have considered the possibility she had serious problem and referred her to hospital for investigation. She was in fact suffering with peritonitis as a result of a perforated ulcer. Sadly she died the following day. The GP admitted he should have referred her to hospital and the case settled for £125,000.00.
Level of services was outstanding Client testimonial
Mr H was awarded £850,000 for failure to sooner diagnose a giant cell astrocytoma, a consequence of his suffering from Tuberous Sclerosis which significantly compromised his pre-existing impaired eyesight.
Mr M recovered damages of £25,000 for failing to sooner diagnose and properly treat heart failure necessitating in emergency admission when he was diagnosed with congestive heart failure.
Mr L underwent a restorative panprocto colectomy with ileorectal pouch reconstruction for ulcerative colitis and post surgery developed an anastomotic leak causing life threatening sepsis resulting in multiple surgical intervention. The claim settled for a lump sum award of £600,000 with a periodical payments order of £10,650 per annum for life.
Ms C suffered a fourth degree tear during the delivery of her first child. It was argued the tear could have been reduced in severity had the baby’s head been properly controlled during the delivery and an episiotomy (surgical cut) been performed. Her claim settled in the sum of £10,000.00.
Ms J underwent a hysterectomy and pelvic floor repair. During the procedure her ureter was damaged. There was a delay in diagnosing the injury and by the time she was seen by an urologist the damage, which had compromised her kidney, was found to be irreparable and her kidney had to be removed. Her case settled for £35,000.00.
Ms N had surgery to remove an ovarian cyst. During the procedure one of the instruments perforated her bowel but this went unnoticed until her condition deteriorated the following day. She had developed peritonitis and had to be taken back to theatre for treatment. Her recovery was slow and complicated by chronic fatigue syndrome. Her claim was settled in the sum of £70,000.00.
Just want to thank you for all your help in the past 3 years and a bit. Am so pleased it’s all over and I can move on with my life. Client testimonial
Mr C had a heart condition and had been treated for renal failure. He developed gout and the GP prescribed medication without checking it was contraindicated in view of his other conditions. He suffered renal failure and hearing loss as a result. His claim was settled in the sum of £300,000
Mr S was prescribed Warfarin, a blood thinning drug. In error the pharmacy prescribed tablets of 5mg when it should have been 1mg so he was taking 5 times the recommended dose and had been for some time prior to collapsing. He was admitted to hospital with internal bleeding and organ failure. The claim was settled for £10,000.
Mrs W had heart bypass surgery. Due to negligence in her surgery and care she developed an infection which became so severe she required major chest surgery and skin grafting. Her claim settled for £70,000
Thank you for everything you have done Client testimonial
Mr L developed chest pains. He was taken to A&E and mis diagnosed with acid reflux when in fact he had suffered a heart attack. The mis diagnosis meant he missed out on treatment which would have prevented a second more severe attack. His claim was settled for £75,000.
Mr W was admitted to hospital with suspected appendicitis. During the operation a section of his bowel was found to have inadequate blood supply, but the decision was taken to treat this conservatively, rather than to remove it. He was discharged from hospital only to be readmitted as a hole had appeared in the damaged part of the bowel, which caused faeces to leak out, resulting in peritonitis and gangrene. He underwent a further operation and following this surgery he developed significant incisional hernias. The symptoms from these, and his bowel surgery, left him unable to work and requiring significant care. His claim settled in the sum of £550,000.00
Ms G was admitted to hospital with a painful hip. It was suspected she had a deep vein thrombosis, but this was ruled out following a scan and she was discharged. She was readmitted the following day and diagnosed with a very serious infection, called necrotising fasciitis. She underwent surgery, but this was performed negligently, in that the surgeon did not take steps to protect the major blood vessels which were at risk of damage due to the serious infection. One of the arteries had ruptured causing a massive haemorrhage and Ms G suffered a cardiac arrest and sadly died. A claim was made on behalf of her estate and the claim settled for £27,500.00.
The service was very professional throughout the case Client testimonial
Mr R had knee replacement surgery. Shortly following the operation he suffered an infection which was treated with antibiotics. Due to a failure to follow him up, he developed a significant infection within the knee joint, which necessitated a number of operations. These were unable to eradicate the infection, so he was left with permanent symptoms of pain and reduced function. There is also the risk he may require an above amputation. His claim settled for £107,500.00.
Ms C developed pressure ulcers on her sacrum. Due to a lack of care by the District Nurses the ulcers were allowed to deteriorate, to the point she was admitted to the Critical Care Unit of the hospital suffering septic shock. She required a number of operations, given the recurrent breakdown of the ulcers. Her claim settled in the sum of £35,000.00.
Thank you for all your help and support over the years. It’s been a great pleasure being associated with your company. God bless you all. Client testimonial
The Claimant was a serving prison officer and moving a prisoner from a cell. Whilst doing so his supervising officer, who was not part of the manoeuvre, fell onto my client’s back. He had to give up work on the front line at the age of only 29. He lost his career and a job that he loved. The Ministry of Justice fiercely denied liability and the case went to trial. After 2 full days of evidence, and only minutes before Judgment was due to be handed down, a settlement was reached Whilst not allowed to say anything about the terms of the settlement, the Claimant client was very satisfied with the outcome!
I would like to express my gratitude, appreciation and mostly the support Simon gave me through one of the toughest periods that an employee can go through. I would also like to express my thanks to Hayley Harbord (his assistant). Client testimonial
Six figures compensation recovered for pain and suffering, and care whilst Claimant stayed at his parents. The majority of the claim was made up of future loss of earnings, and pension and surgery costs but in addition the Claimant had previously worked as a painter and decorator and therefore was quite skilled in is DIY abilities and a claim was made for past and future costs relating to this.
thanks to you and Hayley for all you have done over the last few years. Client testimonial
Miss M was referred by her GP to the hospital, with a history of chest pain and anaemia. As part of the investigation she had a CT scan and bone scan. Miss M was told the scan showed she had liver and lung cancer, and that she only had a few months to live. Approximately 18 months later, she had a further CT scan following which Miss M was told there had been a misdiagnosis as she never had liver and lung cancer. Sadly the diagnosis of bowel cancer had been missed, with the results her prognosis had been seriously compromised. With our assistance her claim was settled in the sum of £40,000.
I wanted to write to thank you for all your help and efforts regarding my case. You know how emotional it has been for me …. and the family and I wanted to tell you how much it has meant knowing that you believed in the case. Client testimonial
Miss D was referred to hospital with a lump in her right breast. She had a mammogram and ultrasound and was advised by the Consultant there was nothing to worry about. Miss D remained concerned and 8 months later was referred by her GP to a different hospital where they did a mammogram, ultrasound and biopsy. Miss D was advised the breast lump was malignant. Unfortunately, the failure to perform a biopsy resulted in an 8 month delay in diagnosis, which has prejudiced Miss D’s chance of a cure. With our assistance her claim has been settled in the sum of £15,000
Mr A attended the A&E Department having sustained an injury to his right hand. He had an x-ray which, in error, was reported to be normal. It was not until 11 days after the x-ray was reviewed that fractures to a finger were identified and a further 5 days until the fracture was treated. The claim was settled for £1,250.
Mr M, who had a pre-existing condition affecting blood supply to his extremities, had injured his left little finger in the door. He visited the A&E Departments of two hospitals who both sent him away without a referral to a Specialist or any treatment. As a result of the failure to refer him to treatment, the tip of the finger became gangrenous and was amputated. We assisted Mr M in making a claim and he received £7,500 in compensation.
Miss W wanted to change the positioning of her eyebrows. The surgeon performed a partial face lift which was inappropriate in someone of her age and left her with avoidable scarring and hair loss. The claim settled in the sum of £45,000.
Mrs K had a biopsy for two suspicious lesions on her top lip. The laboratory muddled her results with the outcome she had unnecessary further surgery to one of the lesions causing avoidable scarring. Her case settled for £4,500.
Master B required treatment to a number of his baby teeth. Due to poor standard of care there was a failure to adequately fill the teeth with the result abscesses developed and 5 teeth had to be removed. Fortunately they were baby teeth and his adult teeth were unaffected but he suffered pain and distress. His case settled in the sum of £2,750.
Mrs C attended her dental surgery over many months complaining of problems with a number of teeth. Sadly there was a failure by the dentists to properly manage and treat the teeth with the result a number had to be removed. With our help she recovered £16,000 of which a large amount was to pay for remedial treatment.
In 2004 Mrs J developed a dropping of the eye lids and blepharospasm (an involuntary contraction of one of the muscles that controls the eye lids, causing them to close). In December 2005 Mrs J was diagnosed with bilateral ptosis (droopy eyelid), blepharitis (where the rims of the eyelids become inflamed), lower lid laxity and blepharospasm. Mrs J underwent surgery on the 6th April 2006, during which time she suffered a severe thermal burn to the left cornea, by reason of the hospital’s failure to take sufficient steps to safe guard the cornea from the risk of a thermal burn and had negligently allowed the hot probe to come into contact with and burn the cornea. With our assistance the case settled for £12,000
Mr P suffered from glaucoma and the hospital failed to implement a further review following a consultation, which failure resulted in Mr P suffering significant impaired vision in the left eye. The case settled for just under £39,000.00
The Claimant was working with a driver in collecting patients for taking to a day care centre, when on 2 separate occasions the driver failed to wait until she was seated and pulled away. On both occassions the Claimant fell and injured herself. She recovered compensation of £12,000 for her pain and suffering, loss of earnings, travel and help with domesic chores.
Thankyou for making an awful and daunting experience from my point of view, run so smoothly and being so kind and most of all winning my case for me Client testimonial
On the 4th June 2012 the Claimant attended the Fairfield General Hospital, having fallen in a Shopping Centre in Bury. She was brought to the hospital by ambulance and complained predominantly about an injury to her right arm. The Claimant had an examination and an x-ray carried out to her right elbow. No boney injury was identified. The Claimant was given pain relief and discharged. She continued to have problems and attended Fairfield General Hospital on 21st June 2012 and further x-rays were taken, this time of her right shoulder. The x-ray confirmed that the shoulder was dislocated. Efforts were made to relocate the shoulder, but it was not possible to do so, and the Claimant was therefore transferred by ambulance to Manchester North Hospital, where an operation to relocate her shoulder was carried out under general anaesthetic. It was addmitted that a proper examination on the first attendance would have spotted this and a manipulation under sedation, a much less invasive treatment, would have taken place with a better outcome. The Claimant recovered £5,000 for her pain and suffering, travel and care losses.
Simon came highly recommended and lived up to expectation. He took time to explain the course of events to me and is very thorough Client testimonial
Mrs C was admitted for a planned caesarean section. Unfortunately, due to medical negligence, the spinal anaesthetic given was inadequate and she suffered severe pain during the operation and the experience was so harrowing she developed a Post-Traumatic Stress Disorder. The claim was settled for £11,350.00 The client testimonial is the one which appears under breast cancer misdiagnosis (Miss D)
I am thrilled with the outcome and feel that I can finally get my life back on track. This would not have been possible without you. Thank you so so much Client testimonial
Mrs G went to her GP on a number of occasions concerned by a mole of her neck. Due to doctor mistake she was wrongly reassured on a number of occasions there was nothing to worry about. Unfortunately the delay in referring her to hospital for treatment meant the prognosis was worse than it would otherwise have been. Her claim settled for £85,000.00.
Thank you once again for your time and for taking my case on and I am very glad that people who cannot afford to fight the big guys without people like you who knows where we would all be you do a fantastic job and you have certainly done us justice. Client testimonial
Mr G had shoulder surgery. Due to a surgery mistake a nail used in the procedure penetrated the joint and there was a failure to act on this and remove the nail. It caused significant damage to the joint and the injury impacted on the client’s work and day to day activities. His claim was settled for £60,000.00.
I would just like to thank you for all your hard work and for helping me. I really do appreciate what you have done for me and it was a pleasure to meet and work with you. Client testimonial